Though Jabra Express sees the headset and can apply firmware updates and configuration changes. The headset is found but sometimes the Headset isn't discovered by windows and the meeting software as an audio device. I tried Installing the software on the Thin Client but that requires USB redirection in the Horizon Client to work. I was installing them on the Thin Client (TC), but then the software doesn't recognize that Teams and other meeting software are installed. My question to the community is how are you deploying the software that goes with these headset. So as a work around we started handing out Jabra Engage 65 headsets to combat the Audio feedback. When the you connect to these meetings from the physical computer\thin client, they sound fine using the built in speaker and Mic. We found that the Hardware Audio Canceling just doesn't work when connected to our Horizon VDI Clients. Then open your Skype application side-by-side with it, click on the Options menu and go to the Sound Devices tab.So we are doing more and more virtual meetings and we needed to improve our audio quality when people join meetings with Teams, Skype, Zoom and anything else. If PulseAudio fails to show it, anything you configure in the Skype application itself will likely fail. Otherwise, the device won’t be visible in these tabs, although you’ll see it in the others.īefore making a test call, go through these tabs and confirm that your device is recognized. The trick to getting Skype to use the right device is to enable it in the Playback and Recording tabs while you are playing a test sound or making a test call from Skype. When you launch pavucontrol, it offers you five tabs: Playback, Recording, Output Device, Input Device, Configuration. If your Ubuntu/Debian system doesn’t have it, you can install it with: sudo apt-get install pavucontrol Although different from the basic mixer (“Volume Control”) GUI, it’s a lot less confusing once you get used to it. Now that Skype has stopped supporting the ALSA sound system, the best way to get sound working is to use the Pulse Audio volume control (pavucontrol). Correcting audio involves making a Skype test call Installation
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